Billing Terms & Conditions

Accepted Payment Methods

At Zelayne, we accept the following payment methods: Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal. All payments are processed securely through Shopify's payment gateway.

Currency and Pricing

All prices displayed on zelayne.com are shown in British Pounds (GBP). Prices include applicable taxes unless stated otherwise, and any shipping costs are calculated and displayed at checkout before you complete your purchase.

Billing Information

When placing an order, you agree to provide current, complete, and accurate billing and payment information. You further agree to promptly update your account and payment information, including email address and payment method details, so that we can complete your transactions and contact you as needed.

When You Are Charged

Your payment method is charged at the time your order is placed. You will receive an order confirmation email once your payment has been successfully processed.

Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be confirmed. Please check with your bank or card provider, verify your billing details are correct, or try an alternative payment method.

Taxes

Any applicable taxes are calculated based on your shipping destination and are included in the total price shown at checkout.

Security

All transactions are processed through secure, encrypted payment gateways. Zelayne does not store your full payment card details on our servers.

Changes to This Policy

We may update this Billing Terms & Conditions page from time to time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about billing or payments, please contact us at support@zelayne.com or call +44 7473 953747 (Mon–Fri, 9am–5pm).